Atelis Plc in partnership with TigerCube Ltd provide industry leading IP telephoney solutions.
Atelisdirect is Atelis's channel for Business Commnunications with Tigercube's TigerPBX being at its core. TigerPBX delivers big business telephony system reliability, scalability, security and much more within the reach of SMEs. Integrated with any of a wide range of Digiums®/Asterisk® cards and practically all SIP based phones Tigercube PBX can be configured for all types of businesses for the smallest SME to the largest enterprise.
TigerPBX - Key Features :
- Staff Extensions, DDIs & Voicemail
- Transfer, Place on Hold or Redirect Calls
- Interactive Voice Menus
- Conference Calling with Security
- VPC Client with Outlook Integration
- Call Recording and Monitoring
- Remote Access and Tele-Worker Support
- Analogue, Digital and VoIP Ready
- Automatic Phone Provisioning
- Advanced Call Routing
- In-depth Management Reporting
- Intuitive Web Based Administration
TigerPBX is a full featured phone system. Providing the full range of features expected by any business, at uniquely low cost, without the hassle and support requirements, TigerPBX offers a massive return on investment over other similar systems. Specifically designed to fulfil the needs of small and medium sized businesses, TigerPBX does not require specialist staff or training, will scale as required and is ideally placed both in today’s market and the quickly maturing Voice over IP market place.
Staff Extensions, Direct Dials and Voicemail
Core to any business are its staff; to help them TigerPBX provides an extensive set of easy-to-use features such as voicemail that can be accessed via email or any phone in the world, call transfering, recording, placing calls on hold any many, many more. Staff can work at home, or abroad and still have complete access to the system as if they were in the office. Important calls never again need to be missed.
Interactive Voice Menus
The traditional entry point into a company phone system (“Press 1 to speak to Sales, 2 to speak to accounts, etc”) is fully supported in TigerPBX. Offering unlimited capacity to upload custom voice prompts and to route calls to any extension or telephone number globally, including to other voice menus, TigerPBX allows businesses to operate smoothly with minimum intervention.
Huntgroups and Call Queues
By grouping users into Huntgroups, calls can be targeted to group of users as opposed to individuals, providing a more eff ective routing for calls - if one member is currently on the phone the next in line with automatically receive the call.
In small businesses staff often have overlapping roles and for this reason TigerPBX allows staff to be in multiple groups at once. The system also supports inline voice messages, such as the length of time a caller is likely to be in a queue, music on hold and other periodic announcements as required.
Conference Channels and Calling
Efficient use of time is essential and utilising conference calling is an excellent method to improve efficiency and reduce overheads. TigerPBX supports unlimited conference calls, it can secure conferences with a PIN number and can even record conferences for listening at a later date
Traditional Telephony Support
TigerPBX was designed from the outset to integrate seamlessly with traditional telephone networks. To interface with telephone networks TigerPBX has complete support for the full range of hardware from both Digium® and Sangom® allowing for a huge array of configurations, supporting from 1 to 256 incoming lines concurrently. TigerPBX supports all standard digital or analogue phone signalling methods (PRI, BRI, Analogue).
Voice Over IP Support
Configuring TigerPBX to support VoIP providers for inbound and outbound calling could not be easier. The system supports unlimited numbers of providers, quality of service and comprehensive VoIP security. TigerPBX supports both SIP and the IAX2 protocols for integrating with VoIP Providers.
Advanced Call Routing
The ability to specifiy how a call should be routed is essential. TigerPBX has a comprehensive set of tools to manage call routing. Many of us will have pressed 9 to get an outside line in the past, consider now pressing 8 to use a VoIP line, 9 to use a traditional line, 7 to use an UK number, 6 to use a us number, 5 to disable call recording, the options are limitless.
TigerPBX supports the concept of line groups, perhaps you have 2 traditional analogue lines, 1 line that you normally use for FAX, and a VoIP line used for international calls, by logically combining the lines the facility exists to use the traditional lines by default however if both are in use or out of order then the FAX or VoIP lines can be automatically used. Line Groups are a huge asset to businesses and can be expanded to utilise any number and combination of digital, analgoue of VoIP lines, expanding limits and providing seemless redundancy.
Intuitive Web Based Administration
TigerPBX is fully configured via the TigerGUI web based administration platform, meaning users, phones, conferences and all other features can be configured and managed as required in seconds.
There is no need for additional techincal staff , but if present, technical staff can be left to focus on the more important areas of the business.
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